With Equinix Monitoring Management Services, our full-time professionals monitor site operations for on-premises environments, data centers, and private, public, and hybrid clouds, 24 hours a day, 365 days a year. This services is only avaiable for ordering in Japan.
At Equinix, we take great care to ensure the safety of our systems. If, despite our efforts, you think you’ve found a weak spot, we’d like you to let us know so that, together, we can make our systems even safer. Should you find something, please contact our support desk.
Please do not pass on any information to third parties, do not disclose anything and do not launch your own investigation. Just give us a brief indication of what you’ve found and we will contact you for the details and to discuss how the matter will be addressed further.