451 Research explores IBX SmartView™, the Equinix datacenter infrastructure management (DCIM) system which gives customers real-time visibility into operating and environmental data relevant to their tenancy footprint.
We believe Equinix is quietly working to incorporate and analyze a wide range of data with IBX SmartView, from the availability and performance of cross connects to dynamic, end-to-end costing for its various datacenter capacity and services.
At Equinix, we take great care to ensure the safety of our systems. If, despite our efforts, you think you’ve found a weak spot, we’d like you to let us know so that, together, we can make our systems even safer. Should you find something, please contact our support desk.
Please do not pass on any information to third parties, do not disclose anything and do not launch your own investigation. Just give us a brief indication of what you’ve found and we will contact you for the details and to discuss how the matter will be addressed further.