The discussion of proper disaster recovery and backup procedures is nearly as old as the notion of an IT department. Ensuring the continuity of data, applications, and service assets is widely acknowledged by enterprise executives as an important function, but there have always been significant catches that stand in the way of smooth implementation.
At Equinix, we take great care to ensure the safety of our systems. If, despite our efforts, you think you’ve found a weak spot, we’d like you to let us know so that, together, we can make our systems even safer. Should you find something, please contact our support desk.
Please do not pass on any information to third parties, do not disclose anything and do not launch your own investigation. Just give us a brief indication of what you’ve found and we will contact you for the details and to discuss how the matter will be addressed further.